Terms of Use

What this site is

Helpdesk Lab is an educational platform that simulates IT support tickets. All devices, systems, people and companies inside the labs are fictional; any resemblance to real people or organizations is unintended.

Educational use only

The content is for learning and practice. Applying any step to real devices or systems is your own responsibility and should only be done with proper authorization from your employer.

The site does not provide real technical support for your devices.

Disclaimer

The site is provided "as is" without warranties of any kind. The site owner is not liable for any direct or indirect damage resulting from using or applying the content.

Lab scores are for practice only and are not an accredited professional certification.

Intellectual property

The labs, scenarios, design and code belong to the site owner. They may not be copied, republished, sold or used on another platform without written permission.

You are welcome to share links to the site.

Trademarks

The site is independent and not affiliated with or endorsed by any company. Technology names mentioned (such as Active Directory, PowerShell and DNS) are used for educational reference only. All trademarks belong to their owners.

Acceptable use

Don't attempt to disrupt, attack, or misuse the site in ways that harm others.

Changes

We may update these terms or the site's content at any time. Continuing to use the site after an update means you accept the new terms.